Contact us

We'd love to talk about how we can help you.

Keep In Touch With Us.

Address

2972 Westheimer 96 Rd. Mexico

Email

info@hedeya.com

Tell us about yourself

Whether you have questions or you would just like to say hello, contact us.

Frequently Asked Questions


Hedeya is an online marketplace that connects customers with trusted local service providers who can help with a wide range of tasks, from home services to everyday errands.


Customers post a job or select a service Service providers apply or are matched The job is completed Payment is made through the platform


Creating an account is free. However, service fees or commissions may apply when booking or completing jobs.


You can browse services, select a category, choose a provider, and book directly through the platform.


All payments are made securely through the platform using available payment methods.


Yes, you can cancel a job according to our cancellation policy. Some cancellations may incur fees.


You can contact support, and we will review the issue and help resolve it.


Yes, you can message the provider directly through the platform before and after booking.


Sign up, complete your profile, add your services and pricing, and start receiving job requests.


Yes, you can set your availability and work whenever it suits you.


Payments are processed through the platform and transferred to your account after job completion.


Yes, a service fee or commission may be deducted from each completed job.


We may review profiles and information, but customers should also check ratings and reviews before hiring.


Yes, we use security measures to protect your data. Please review our Privacy Policy for more details.


Use the “Forgot Password” option on the login page to reset your password.


Yes, you can request account deletion by contacting our support team.


You can reach us via: Email: info@hedeya.com


We support various payment methods depending on your location (e.g., cards, digital wallets).


Customers are charged at the time of booking or after service completion, depending on the service type.


Refunds are handled according to our Refund Policy.